Experienced IBM i support, right when you need it.
Some initiatives call for more technical bandwidth, specialized expertise, or experienced support during a period of change. Blocks of hours give your team direct access to Relion’s IBM i and infrastructure specialists when that support matters most.
Use your hours for a specific project, an issue that needs attention, or extra help alongside your internal team, without committing to a larger managed services engagement.
- Direct access to experienced specialists
- Hours used where you need them most
- No larger services commitment
We’ll help you choose a block of hours that fits the work you have in mind.
What Your Hours Can Cover
Your hours aren’t tied to a single type of work. Apply them across the areas below as your needs change.
*Example Only. How you use your hours is up to you and your team.
IBM i troubleshooting and issue resolution
IBM i troubleshooting and issue resolution
Power Systems administration support
Project support and engineering augmentation
Performance and configuration reviews
Extra technical coverage during staffing gaps or high-demand periods
Extend what your team can take on
Some needs come and go. Sometimes you need an experienced person for a specific piece of work, or a little extra help while your team is stretched.
Blocks of hours give you a practical way to bring in that experience. Your team keeps ownership of its systems and priorities, and our specialists step in where they’re most useful.
When the work is done, so is the commitment. You can come back to us whenever the next need comes up.
A good fit when you need
- Support for a specific project
- Help working through an issue
- More hands alongside your internal team
- Coverage during a staffing gap or busy stretch
Experienced people, ready when you call
When you reach out, you work directly with experienced IBM i and Power Systems specialists. They take the time to understand your environment, explain what they’re seeing, and work through next steps with your team.
You don’t have to wait for a larger engagement to get the right people involved. We bring the hands-on experience to help move the work forward.
Talk with us
Tell us about your environment and the kind of support you expect to need.
Set up your block
We’ll help you choose a block of hours that fits the work ahead.
Reach out as needs come up
Use your hours for troubleshooting, projects, or extra coverage when your team needs it.
On its own or alongside managed services
Blocks of hours work well by themselves, and they also fit alongside a managed services agreement. Some teams use both, depending on what they have going on.
on its own
Support As You Need It
Direct access to specialists for projects, issues, and busy periods, used when your team needs it.
ALONGSIDE MANAGED SERVICES
Extra Capacity When You Need It
Add hours for projects or work beyond your regular support, so your day-to-day coverage stays focused where it should be.
Other Ways We Can Help
Need something more defined? These services are scoped around a specific outcome.
Let’s talk about the support you need.
Tell us what you’re working on and where your team could use help. We’ll talk it through with you and help you find the right fit.